Privacy Policy
Last updated: August 10, 2026
MVP Mobile Tire Shop and Roadside Assistance (“MVP,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit our website or use our mobile tire and roadside assistance services in the Kansas City, Missouri/Kansas area and the Tampa Bay, Florida area.
1. Information We Collect
We collect information you provide directly to us, such as your name, phone number, email address, service address, vehicle information, and payment details, when you request a quote, book a service, contact us, or leave a review. When you use our website, we may also automatically collect certain technical information, including your IP address, browser type, device type, pages visited, and approximate location, through cookies and similar analytics technologies.
2. How We Use Your Information
We use the information we collect to schedule and dispatch technicians, communicate with you about appointments and service updates, process payments, respond to inquiries and customer service requests, improve our website and services, send appointment reminders or promotional offers (where you have not opted out), and comply with legal and safety obligations.
3. How We Share Information
We do not sell your personal information. We may share information with trusted third parties who help us operate our business, such as payment processors, scheduling and dispatch software providers, SMS/email communication platforms, and, when applicable, insurance companies or warranty providers involved in billing for your service. We may also disclose information when required by law, to protect the rights and safety of MVP, our technicians, or the public, or in connection with a business transfer such as a merger or acquisition.
4. Cookies and Analytics
Our website may use cookies and similar technologies, including tools such as Google Analytics, to understand how visitors use our site and to improve our online experience. You can control or disable cookies through your browser settings; note that some site features may not function properly if cookies are disabled.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including maintaining service records, meeting legal and tax obligations, and resolving disputes, after which it is securely deleted or anonymized.
7. Your Choices and Rights
You may ask us to update or correct your contact information, opt out of marketing communications by following the unsubscribe instructions in our emails or texts or by contacting us directly, and request information about the personal data we hold about you. Depending on your state of residence, you may have additional rights regarding access, deletion, or correction of your personal information; you can exercise these rights by contacting us using the information below.
8. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Third-Party Links
Our website may contain links to third-party websites, such as review platforms or social media pages. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies.
10. California and Other State Privacy Rights
Depending on where you live, applicable state privacy laws may give you additional rights over your personal information, such as the right to know what information we collect, the right to request deletion, and the right to opt out of certain sharing practices. To make a request, please contact us using the information below, and we will respond in accordance with applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The “Last updated” date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact MVP Mobile Tire Shop and Roadside Assistance by phone or through our website contact form. We serve the greater Kansas City, Missouri/Kansas area and the greater Tampa Bay, Florida area.